Dukaan vs Shoopy (2026): Pricing, Fees & Features Compared

Updated

Dukaan or Shoopy?
The honest comparison.

Both help Indian merchants sell online. They charge differently. Here's the side-by-side, sourced.Both sell online. They charge differently. Here's the side-by-side.

At a glance

Four numbers that change the answer.

Service fee (Basic)
3.99%
Every order, max ₹200
1%
After 250 orders, max ₹5
Lowest paid plan
₹3,588/yr
Starter
₹2,499/yr
Basic
WhatsApp selling
Limited
No official API
Built-in
Official API
Support
AI-first
Chatbot & docs
Human
WhatsApp · Hindi
The verdict

Two platforms. Two pricing models.

Dukaan charges from order one. Shoopy starts at 251, capped at ₹5.Dukaan: from order one, cap ₹200. Shoopy: after 250, cap ₹5.

Your pick is

Dukaan

  • Comfortable with 0.99–4.99% per order, ₹200 cap
  • Don't need GST invoicing or WhatsApp selling
  • AI chatbot support is enough
  • Fine with the UPI cap on the Free plan
Recommended · Shoopy
Your pick is

Shoopy

  • ₹2,499/yr + 1% per order after 250, capped at ₹5
  • GST invoicing and official WhatsApp, built in
  • Branded mobile app from ₹3,999/yr, pricing public
  • Human WhatsApp support · Hindi & English
Live demo

See it live. Built for growth.

Get a personalised walkthrough of Shoopy from our team. We'll show you exactly how to set up, sell, and scale your store, tailored to your business.A free 1:1 walkthrough of Shoopy, tailored to your store.

1:1 walkthrough Tailored to your store Live Q&A 100% free
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Cost comparison

Same sales. Two different bills.

Pick your monthly sales.

Dukaan Starter
₹3,588/yr plan + 3.99% every order (max ₹200)
Shoopy Basic
₹2,499/yr plan + 1% after 250 orders (max ₹5)
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Why the difference

The cap is where they part ways.

Both charge a percentage, so the cap decides the bill. Dukaan takes up to ₹200 an order from the very first sale. Shoopy takes nothing until order 251, then never more than ₹5.

Estimates exclude payment gateway charges, which apply equally on both platforms.
Features

The comparison you've been looking for.

Verified from public docs.

Dukaan and Shoopy compared across service fees, plan pricing, UPI limits, GST billing and WhatsApp selling, mobile apps, custom domains, support and payment gateways.
Feature
Service fee model0.99–4.99% / order0.6–1%, after threshold
Lowest paid plan₹3,588/yr₹2,499/yr
Per-order fee cap₹200 per order₹5 per order
UPI volume cap (Free)₹1,00,000 capUnlimited
Official WhatsApp integrationLimitedBuilt-in (baat.ai)
Branded mobile appAvailableFrom ₹3,999/yr
Custom domainYesYes
Human supportAI-firstHuman, WhatsApp · Hindi
Multi-gatewayLimited4+ gateways

Seen the table? Now see it live.

A free 1:1 walkthrough on your own catalogue. No commitment.

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Ready to switch

Move to Shoopy with expert assistance.

No downtime. Most migrations finish in a week.No downtime, usually a week.

01

Book a free demo call

A specialist walks you through Shoopy and scopes your migration.

02

Our team imports everything

Products, customers and order history: exported, imported, verified.

03

Domain & payment gateways

Point your domain, connect Razorpay or Cashfree, verify GSTIN.

04

14-day money-back guarantee

Not right within 14 days? Full refund. No questions, no fine print.

Migration timeline

Standard 7-day timeline

Most stores
  • Demo & data exportDay 1
  • Product importDay 2–3
  • Theme & brandingDay 4
  • Payments & shippingDay 5
  • Domain switchoverDay 6
  • Go liveDay 7
Merchant stories

50,000+ Indian businesses. One playbook.

Composite scenarios, category averages.

Predictable cost

“Sold me on the math.”

The more I sell, the more a percentage fee bites. At Shoopy it's capped at ₹5, and only after 250 orders. I can budget it.

Fashion D2C brand
Mumbai · 700 orders/mo
Online + offline in one

“Three tools became one.”

Used to juggle offline billing, online store, and WhatsApp separately. Shoopy runs all three in one platform.

Electronics & appliances
Hyderabad · Online + 2 outlets
App from ₹3,999

“Repeat orders doubled.”

Added a Shoopy Android app at ₹3,999/yr. Repeat orders doubled in three months. Customers find apps easier than websites.

Bakery & cake shop
Jaipur · 200+ orders/mo
FAQ

Everything sellers ask about Dukaan vs Shoopy.

From each company's published documentation, 2026.From published docs, 2026.

Dukaan's published service fee is a percentage of every order value: 4.99% on the Free plan, 3.99% on Starter, 1.99% on Growth and 0.99% on its top tier, capped at ₹200 per order. The percentage applies from your very first order, with no free-order threshold.

Shoopy charges an annual plan fee plus a small percentage per order, and only after your plan's free-order threshold: 1% after 250 orders on Basic, 0.8% after 500 on Professional and 0.5% after 1,000 on Business. Every plan caps that fee at ₹5 per order, so a ₹500 order and a ₹30,000 order both cost the same ₹5.

Basic is ₹2,499/yr, Professional is ₹5,499/yr and Business is ₹12,999/yr, with a custom-priced Enterprise tier above that. A branded mobile app is priced separately: ₹3,999/yr for Android hybrid, ₹7,999/yr for iOS hybrid, ₹14,999/yr for Android native and ₹24,999/yr for iOS native. All prices exclude GST, and every paid plan carries a 14-day money-back guarantee.

Dukaan leads with an AI chatbot backed by a documentation library. Shoopy staffs human agents on WhatsApp in Hindi and English on every paid plan. That helps when the issue is a payment dispute, a courier problem or a GSTIN mismatch that needs context, not a search result.

Yes. GST-compliant invoicing is built into every Shoopy plan, with GST and daily summary reports on Professional and above. Shoopy also ships an official WhatsApp integration through baat.ai, where Dukaan offers no native equivalent.

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